Terms of Service (ToS)

updated: 2026/01/01

Definitions

  • Website: Toman (toman.tg) is a digital platform providing access to selected digital services.

  • Services: Digital services offered on the Toman platform, including but not limited to Telegram-related digital products.

  • User: Any individual who accesses or uses the services of the Toman platform through any device.

  • Payment: The process by which the User completes a transaction to access available digital services.

  • Order ID: A unique identifier generated for each transaction after successful order submission.

Orders

  • By using the Toman platform, Users confirm that they have read and accepted these Terms of Service.

  • Users are responsible for providing accurate and complete information required to process an order.

  • Each completed transaction is assigned a unique Order ID, which must be retained by the User for tracking and support purposes.

  • Once an order is submitted and processed, it cannot be modified, canceled, or paused unless explicitly stated for the specific service.

  • Toman is not responsible for issues arising from incorrect information provided by the User during the order process.

Refund Policy

  • Due to the nature of digital services, completed transactions are generally non-refundable once the order has been processed.

  • In the event of a technical issue during order processing, the matter will be reviewed based on the transaction details.

  • Users may contact the support team with their Order ID for assistance related to payment or transaction issues.

Verification

  • In cases of suspicious activity or abnormal transactions, Toman reserves the right to temporarily suspend order processing for verification purposes in accordance with applicable regulations.

Support

  • For support requests, Users must provide their Order ID and relevant transaction information.

  • Official support communication is provided only through channels specified on the Toman website.

  • Toman support will never request sensitive account information such as passwords.

  • Users are advised to rely solely on official communication channels announced on the Toman platform.